AI Governance Professional training – some Insights

February 2024
Technology

By Barry Ryan – Senior Consultant

Last week, I had the opportunity to attend the AI Governance Professional (AIGP) course offered by the IAPP and brilliantly delivered by Caroline Carver from Mosaic.

The course demystified AI, moving beyond fears and assumptions, and highlighted its embedded presence in our daily professional and personal lives.

The discussions, led with Caroline's encouragement for robust dialogue, revealed an essential realisation: AI is not a distant concept but a current reality. From social media algorithms to automated professional tasks, AI's integration is profound and multifaceted. This acknowledgment was a watershed moment, challenging perceptions and sparking critical thought about the ethical use of AI.

A significant takeaway was the critical importance of "consent" in AI interactions. The realisation of how often we overlook the terms and conditions when using apps prompted a deeper reflection on data usage and privacy. This course underscored the necessity of informed consent and responsible AI governance to navigate the risks associated with bias and data misuse.

One of the course's most compelling discussions revolved around the crucial role of data in AI development.

It's imperative to recognise that the data we possess shapes the AI solutions we create. New Zealand organisations, with their diverse data landscapes from mergers, new technologies, and various databases, face a unique challenge. The integrity of this data is paramount; poor data quality can lead to biased AI systems and detrimental customer outcomes. As we contemplate deeper integration of AI tools, whether generative AI or in-house large language models (LLMs), the emphasis must be on scrutinising and improving our data today to be proactive and responsible adopters tomorrow.

Caroline Carver's expertise made complex concepts accessible, fostering a learning environment where every question led to deeper understanding. Her guidance through the evolving landscape of AI laws and ethics was invaluable. This course is crucial for anyone seeking to implement responsible AI governance within their organisations.

In conclusion, the AIGP course was an enlightening journey into the heart of AI governance, emphasising not only the ethical implications of AI use but also the foundational importance of good data practices. It's a must for those aiming to navigate the complexities of AI with ethical diligence and informed consent. Caroline Carver's exceptional delivery made this not just a course, but a pivotal experience in understanding AI's role in shaping our future.